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faq
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What kind of format does my artwork need to be in?All artwork should be provided in a vector format (.eps, .ai, .svg, .pdf) with all text outlined and any full color images at 300 dpi or higher. Whenever possible, files should be full-size and not compressed or zipped. Note, even if your artwork is saved in one of these formats it may not be a high enough quality for us to use. If your artwork isn't vector based, our designers can take whatever you have, whether it's a .jpg or .gif, and convert it to a vector art for you. Vector art is preferred because it provides the best quality and allows images to be resized without loss of sharpness and detail.
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What if I don't have artwork in a vector format or need help with my design?If you don’t have artwork, it’s not a problem! Sketch out or send us a file describing what you’re looking for and our designers can create new artwork, or re-create your existing artwork in a printable format. All art fees will be quoted and require prepayment prior to any design work being done.
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Where should I send my artwork?Please e-mail all artwork to promostationshop@gmail.com When sending your artwork via e-mail, it is very important that you include the following information: In the Subject Area: PO# In the Message Area: Company Name, Your Name, Phone Number Item to be Imprinted If you have any questions, feel free to call, email, or chat live with us! Our amazing team will be happy to assist you with any question you have.
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Could I see a sample of what my product will look like?Wonder what your promotional item will look like? Check out our virtual sample studio available on every product page. You can add your logo, text, and shapes on each product's imprint area to create a virtual sample. No more guessing what your item will look like. Go create your own virtual sample today!
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